Frequently Asked Questions
Everything you need to know about comfort and style.
What makes Woxer underwear different from traditional brands?
Woxer is designed with comfort as the priority, utilizing high-quality Modal fabric that is breathable, moisture-wicking, and incredibly soft. Our ergonomic designs ensure a no-ride-up fit that moves with your body.
How do I find my perfect size?
We recommend checking our comprehensive Size Guide located on each product page. If you are between sizes, we generally suggest sizing up for a more relaxed fit or sizing down for a snug, supportive feel.
What is your return and exchange policy?
We offer a 'First Pair Guarantee' which allows you to try your first Woxer risk-free. If you aren't satisfied, you can exchange it or get a refund within 30 days. For subsequent purchases, items must be unworn and in their original packaging.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location but generally range from 10-21 business days. You will receive a tracking number as soon as your order ships.
How should I care for my Woxer products to ensure they last?
To maintain the integrity of the fabric, we recommend machine washing in cold water with like colors on a gentle cycle. For best results, tumble dry on low heat or air dry.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific destination.